Frequently Asked Questions (FAQ)
What types of bicycles are KOOVA hubs suitable for?
KOOVA hubs are designed for a variety of bicycle types, including:
- Road bikes
- Mountain bikes
- Urban commuter bikes
- Gravel bikes
Our hubs undergo rigorous testing to ensure excellent performance in all riding conditions.
How do I choose the right KOOVA hub for my bike?
When selecting a hub, consider the following factors:
- Bike type: Different bikes require different hub specifications.
- Wheel size: Such as 32 holes,36 holes.
- Axle type: Quick Release or Thru Axle.
- Brake type: Disc brake or rim brake.
If you're unsure, contact our customer service team for professional advice.
How often should I maintain my KOOVA hub?
To ensure optimal performance, we recommend maintenance every 3-6 months, depending on your riding intensity and environment. Maintenance includes:
- Cleaning the hub surface
- Checking bearing conditions
- Replenishing or replacing lubricant
What is KOOVA’s warranty policy for hubs?
KOOVA offers a lifetime warranty on all hub products, covering manufacturing defects. The warranty does not cover:
- Damage caused by crashes, misuse, or improper maintenance
- Normal wear and tear (e.g., bearing wear)
- Repairs or modifications performed by unauthorized dealers
To claim warranty service, email info@koovahub.com
How do I install a KOOVA hub?
Installing a hub requires technical expertise, so we recommend professional installation. If you choose to install it yourself, please:
- Refer to the included installation manual
- Use the appropriate tools
- Ensure the axle, bearings, and locknuts are properly installed
How can I verify the authenticity of a KOOVA hub?
To ensure you purchase a genuine KOOVA hub:
- Buy from the KOOVA official website or authorized dealers
- Please check whether the serial numbers on the packaging box, warranty card, and the product itself are consistent
Are KOOVA hubs compatible with other components?
KOOVA hubs are compatible with most mainstream wheelsets and drivetrains. If you have specific compatibility needs, contact our technical support team